An Accountable Agency

When people, places, and entities give you money it’s important to be able to show them how you used it. To be good stewards of what you’ve been given. This promotes trust, transparency, reliability, and future giving.

To make sure this happens at all levels, rules and guidelines have been handed down.

Results Orientated Management and Accountability, ROMA is a management and accountability process focused on the results achieved because of what the agency does. It:

  • Focuses on outcomes rather than a particular program.
  • Improves services by tracking what works well and what does not.
  • Helps organize, direct and implement resources and activities to achieve positive outcomes.
  • Assists governing board members in their role to assess, plan, implement and evaluate Community Action programs.
  • Empowers families by allowing them to make educated choices about services that will assist them in achieving their goals.

Over the past several years, federal funding to support the Community Service Block Grant (CSBG) has been challenged. However, Community Action remains an important safety net for many vulnerable individuals and families.

Beginning in 2001, Community Action has improved their reporting through the Results Oriented Management and Accountability (ROMA) framework and continuously seeks ways to improve outreach and services.

To learn more about ROMA:

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